Cora Jewels – Dare to shine

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Terms and conditions

Welcome to our online jewelry store. We invite you to carefully read the following terms and conditions before making any purchases on our website. By accessing and using our site, you agree to comply with these terms and conditions. If you do not agree with any part of these terms, we recommend that you do not use our services.

Company Information

Our online jewelry store is owned and operated by Cora Jewels. For detailed information about our company, including contact details, please visit the “About Us” section on our website.

Products and Prices

2.1. We strive to provide accurate images and descriptions of our products. However, we cannot guarantee that the colors and details shown on the website are entirely accurate due to variations in monitor settings and product characteristics.

2.2. We reserve the right to modify the prices or descriptions of our products at any time without prior notice. The prices displayed at the time of purchase will apply.

2.3. We strive to maintain accurate inventory, but we cannot guarantee immediate availability of all products. If a product you have purchased is not available, we will contact you to offer alternative options or a refund.

Shipping and Delivery

3.1. We ship products within the United States only. We do not offer international shipping at this time.

3.2. We strive to process and ship orders as quickly as possible. However, we cannot guarantee delivery times as they may vary based on location and other external factors.

3.3. Shipping costs are calculated based on the weight, size, and destination of the package. These costs will be detailed during the checkout process and are the responsibility of the buyer.

Return Policy

4.1. We accept returns and exchanges within 25 days of receiving the product. Products must be in its original condition and unrown/unused.

4.2. The customer is responsible for the shipping costs associated with returns and exchanges unless the reason for the return is our error or a defective product.

4.3. To request a return or exchange, please contact us via email at returns@corajewels.com and provide the necessary information. Check info here

Privacy and Security

5.1. We respect your privacy and protect your personal data in accordance with our Privacy Policy. Please refer to that policy for more information on how we collect, use, and protect your data.

5.2. We do not store or retain sensitive payment information, such as credit card numbers or banking details. All payment transactions are securely processed by trusted third-party payment processors.

5.3. We implement security measures to protect your personal data, but please note that no method of transmission over the internet is 100% secure. You acknowledge and accept the risks associated with providing information online.

5.4. Keep your account login credentials confidential.

5.5. We may use cookies to enhance your browsing experience. By using our website, you consent to the use of cookies.

5.6. We collect non-personal information for market research and to improve our services.

5.7. Our website may contain links to external websites. We are not responsible for their privacy practices or content.

By using our website, you agree to our Privacy Policy and the measures we take to protect your privacy and security.

Prohibited use

You are prohibited from using the site or its content for:

Unlawful purposes
Soliciting others to perform or participate in unlawful acts
Violating any regulations, rules, laws, or ordinances
Infringing upon our intellectual property rights or those of others
Harassing, abusing, insulting, harming, defaming, or discriminating against others based on various factors
Submitting false or misleading information
Uploading or transmitting viruses or malicious code
Collecting personal information of others
Engaging in spam, phishing, or other deceptive practices
Using the service for obscene or immoral purposes
Interfering with or circumventing the security features of the service or related websites.

Disclaimer of warranties; limitation and liability

Your use of our service is at your own risk. We do not guarantee uninterrupted, timely, secure, or error-free service. The service and products are provided “as is” and “as available,” without any warranties.

Cora Jewels and its affiliates shall not be liable for any damages arising from your use of the service or any products procured through it. Our liability is limited to the extent permitted by law.

Indemnification

You agree to indemnify, defend, and hold Cora Jewels and its affiliates, officers, directors, employees, and agents harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service, violation of any law, or infringement of any rights of a third party.

Change to terms of service

We reserve the right to modify or update these terms and conditions at any time without prior notice. It is your responsibility to review these terms periodically for any changes. Your continued use of our services after any modifications will constitute your acceptance of the updated terms.

Privacy Policy

At Cora Jewels, we value and respect your privacy. This privacy policy describes how we collect, use, and protect the personal information we collect through our website. By using our website, you agree to the practices described in this privacy policy.

Information We Collect
1.1. Personal Information: We may collect personal information such as your name, address, phone number, and email address when you register on our website, make a purchase, or contact us through contact forms.
1.2. Payment Information: If you make a purchase on our website, we will collect payment information such as your credit or debit card number to process and complete the transaction.
1.3. Website Usage Information: We may collect information about how you use our website, such as the pages you visit, the products you view, and the actions you take, to improve your experience and personalize content.
Use of Information
2.1. We use the personal information we collect to process your orders, provide efficient customer service, personalize your shopping experience, and improve our website and services.
2.2. We may use your email address to send you updates about your orders, promotions, and product-related news, unless you indicate otherwise.
2.3. We do not share your personal information with third parties, except as necessary to process and complete your order, such as shipping companies and payment processors. However, we are not responsible for the privacy practices of these third parties.
Information Security
3.1. We implement technical, administrative, and physical security measures to protect your personal information from unauthorized access, disclosure, and misuse.
3.2. We use secure connections (SSL) during the payment process to ensure the protection of your financial information.
Cookies and Similar Technologies
4.1. We use cookies and similar technologies to collect information about the usage of our website and personalize your experience. You can manage your cookie preferences through your browser settings.
4.2. By using our website, you consent to the use of cookies and similar technologies in accordance with our cookie policy.
Changes to this Privacy Policy
5.1. We reserve the right to update this privacy policy at any time. We recommend reviewing this page periodically to stay informed about any changes.

Return Policy

At Cora Jewels, we are committed to providing our customers with the highest quality jewelry. Each item undergoes a thorough inspection before it is shipped to ensure it meets our stringent standards. However, we understand that occasionally, issues may arise, and you may need to return or exchange a product.

Returns and exchanges are accepted within 25 days. If more than 25 days have passed since your purchase, unfortunately, we cannot offer a refund or exchange.

To request a return authorization,kindly reach out to us via email at returns@shopcorajewels.com | When contacting us, please ensure that you provide the following essential information:

Order number: ORDER #
Return/Refund/Exchange reason: detailed explanation of your request.
¿Defective product? Take clear photographs of the damaged or defective area of the item and attach them to your return request email.
Contact information

Upon receipt of your request, our dedicated customer support team will carefully evaluate your claim. If deemed eligible, we will provide you with a unique return authorization number (RAN) for the transaction.
Once you have obtained your RAN, please securely package the item in its original packaging. The item MUST BE in its original condition and unworn/unused, and accompanied by any additional materials provided with the product.
Upon receiving the returned item, our team will conduct a thorough inspection to ensure it meets the return eligibility criteria. If the item meets these requirements, we will proceed with processing the refund or exchange accordingly.
Refunds will be issued to the original payment method used during the purchase. Please allow for a processing time of up to 10 business days for the refund to be reflected in your account, depending on your financial institution’s policies.

We reserve the right to refuse a return or exchange if the conditions set forth in this return policy are not met.

ALL STORE 20% OFF FOR CHRISTMAS

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